On this episode of The Courage Hotline — The Courage to Create Accountability — I guide a leader on how to respectfully hold a team member accountable.
This episode kicks off with an insightful exploration into the challenge of holding a team member accountable for frequent meeting cancellations. I introduce the Situation, Behavior, and Impact (SBI) model, a structured method designed to deliver critical feedback without triggering defensiveness or escalating tensions. By focusing on facts and clear communication, this approach empowers you to address disruptions in workflow and maintain respect in professional relationships.
Mentions
Risk-A-Day Challenge: Meet the Risk-A-Day Challenge, a focused 21-day program for ambitious professionals who often feel unseen and unheard at work. Take one small, strategic risk each day to build a repeatable habit of strategically and unapologetically speaking up, stepping up, and showing up at work.
The Risk Fitness Club: The Risk Fitness Club is a exclusive online community for ambitious professionals who feel unseen and unheard at work and who crave practical tools to strengthen their ability to speak up confidently, step up boldly and show up unapologetically.
Submit Your Question to the Show
Do you need courage to take up space? Take the courage to set boundaries? Step into a new leadership role?
Submit your situation to The Courage Hotline podcast and let me help you. It’s simple. Record a voice memo on your phone and email it to info@candacedoby.com. And, you may be featured on the next episode.
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If you’re feeling this episode, don’t forget to rate, review, subscribe and share. If you’ve got feedback or suggestions, drop a line at info@candacedoby.com.
